USA CUSTOMERS: Packages will be sent out once a week on our Friday export.

• If you submit your order by the end of Tuesday , it will be included in the Friday export.
• Orders paid for after Tuesday will be sent out during the following week’s export.
• If you order more than 1, we will have to send out 1 package per week.

Due to our location in Canada, we export all US bound packages over $800 together to save our customers on customs brokerage charges by completing the export paperwork in house.

There may be a few days delay between payment and shipping, as we need time get our paperwork ready, and ensure we have space on the truck to cross the border.

Canadian & International: will be sent out ASAP. Usually day of or day after order was placed.

Does the FX-120i come with a weight? What class of weight is it?Yes, it is a regular, economy 100g stainless steel weight.

Does the FX-120i come pre-programmed to work with the AutoTrickler? Yes

What parts are included with the V4?pulley unit, hopper, panel, cable, powder cup, centering tray, power adapter, brush

Does the HR-100A work with the AutoTrickler V4? It is not recommended as the response time is slower than the FX-120i

Do other scales work with the AutoTrickler V4?
No, the AutoTrickler is designed to specifically work with the A&D FX-120i.

Are all the glass cups the same weight?- We cannot guarantee the weight of all glass cups being the same. Some reloaders will sand them down or add tape to make the cups the same weight.

How long is the shipping time for the FX-120i?

United States Customers:     

• Midwest - 2-3 business days 
• East Coast - 3-4 business days 
• Southern States - 4-5 business days 
• West Coast - 5-7 business days
• Hawaii & Alaska - 14-21 business days

Canadian Customers:  around 3-5 business days, but remote locations could be up to 7 business days

**We cannot guarantee shipping times, this is an estimate**

What courier does the FX-120i and the Full V4 Combo kit get sent through?- UPS. If you are in the US, we will need a physical address and not a PO Box.

My FX-120i is drifting, what can I do?

1. Make sure there are no environmental changes (ie. wind, air flow)
2. Calibrate the scale
3. Level the scale
4. Ground the scale - There is a ground screw on the back of the scale. You can take that out and ground it with a copper wire to a metal screw on your loading bench OR you can try a Ferrite Bead. It is a type of choke that suppresses high-frequency electronic noise in electronic circuits. You can find one for a couple dollars on amazon.
5. Wipe scale with dryer sheet to remove any static that may be surrounding the scale.

V4 Issues?- see below to find instructional video's for setup, calibration, fine tuning, and troubleshooting.

If all else fails, give us a call or shoot us an email and we'll get you to your target.